WhatsApp Chatbot is an automated software program powered by artificial intelligence (AI)and runs on the WhatsApp platform. People communicate with WhatsApp chatbot via the chat interface just like talking to a real person.
Today’s consumers expect to interact with brands on the channels of their choice, whenever they please. What’s more, they expect swift responses to their queries and questions. That is why software development companies have implemented the use of WhatsApp Chatbot.
WhatsApp Chatbot provide the same level of customer service and support as a regular chatbot, but the only difference is that consumers don’t need to visit company’s websites to gain answers to their questions from these chatbot, all they need to do is just send a message through the WhatsApp messenger.
We are a Top tech software development company and we provide Tech solutions to all all our clients. We would like to assure you that developing a chatbot for WhatsApp can be a great investment for a company that needs to optimize customer service, increase sales and can positively impact your customer’s experience.
